Registration and Compliance

1. Company Registration

VeloxPays Pty. Ltd. is a proprietary limited company registered in Australia under the Australian Corporations Act 2001. The company holds Australian Company Number (A.C.N.) 682 328 365 and is officially incorporated with the Australian Securities and Investments Commission (ASIC). As a registered entity, VeloxPays complies with all relevant regulatory and legal requirements for operating a financial services business in Australia.

2. AUSTRAC Registration

VeloxPays Pty. Ltd. is registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as a Remittance Service Provider under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act).

Our registration with AUSTRAC ensures that we are authorized to provide international money transfer services in compliance with Australian regulatory standards.

  • AUSTRAC Registration: Confirmed
  • Remittance Services Offered:
    • Inbound and outbound international funds transfers
    • Business and personal remittances
    • Payments to individuals and institutions across Asia, Europe, Africa, and other regions

3. AML/CTF Compliance

VeloxPays maintains a robust Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) compliance framework. This includes:

  • Customer due diligence and Know Your Customer (KYC) processes
  • Ongoing transaction monitoring for suspicious activity
  • Risk-based compliance protocols
  • Reporting of threshold and suspicious transactions to AUSTRAC
  • Staff training on AML/CTF compliance obligations

These measures are designed to protect our customers and systems from being used for unlawful purposes.

4. Data Privacy and Protection

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to ensure that all personal and financial information collected from our users is handled securely, lawfully, and transparently.

VeloxPays also adheres to international data protection standards applicable in the countries where we operate.

5. Licensing and International Compliance

VeloxPays ensures compliance with relevant foreign exchange, remittance, and financial services regulations in the countries where our services are offered, either directly or through trusted third-party partners and payment processors.

We collaborate only with licensed financial institutions, banking partners, and regulated payment platforms in jurisdictions such as Bangladesh, India, Nepal, the Philippines, the UK, EU countries, and across Africa.

6. Third-Party Integrations and Oversight

Our platform integrates with various third-party software solutions and financial service partners to provide fast and secure money transfers. Each third-party relationship is subject to:

  • Due diligence and legal vetting
  • Service-level agreements (SLAs)
  • Ongoing performance and compliance reviews

7. Customer Protection and Dispute Resolution

Customers are protected by Australian consumer law and our internal policies, which include:

  • A clear and accessible Refund Policy
  • A dedicated Feedback and Complaint Handling Policy
  • Ongoing customer service support

All complaints are managed fairly and transparently in accordance with regulatory expectations and our internal resolution procedures.

8. Ongoing Compliance Monitoring

We regularly audit and review our operations to maintain the highest standards of compliance and governance. This includes:

  • Internal compliance audits
  • Regular reporting to regulators
  • Updates to policies in response to regulatory changes
  • Legal oversight and advice from qualified professionals

VeloxPays Pty. Ltd. is proud to be a responsible and lawfully registered provider of international money transfer services. We continue to operate with integrity, transparency, and a strong commitment to regulatory compliance across all jurisdictions in which we serve our customers.