Cookies Policy
1. Introduction
VeloxPays Pty. Ltd. (A.C.N 682 328 365) ("VeloxPays", "we", "our", or "us") uses cookies and similar tracking technologies on our website www.veloxpays.com (the “Website”) and within our mobile applications (collectively, the “Platform”). This Cookies Policy explains how and why we use these technologies, and your rights to control their use.
This Policy forms part of our broader Privacy Policy and complies with the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), and other applicable data protection laws such as the GDPR (EU/UK), CCPA (California), and similar frameworks globally.
2. What Are Cookies and Tracking Technologies?
Cookies are small data files that websites and apps store on your device to help them remember information about your visit. Other technologies such as SDKs (for mobile apps), pixels, beacons, and local storage may be used for similar purposes.
These tools are commonly used to:
- Ensure core functionality
- Improve performance
- Personalize experiences
- Support security
- Enable analytics and advertising
3. Why We Use Cookies and Similar Technologies
VeloxPays uses cookies and tracking technologies to:
- Provide and secure our services (login, session control, fraud prevention)
- Support international money transfers and real-time processing via our platform and partners
- Enable third-party integrations (identity verification, payment processing, KYC tools)
- Improve website and app performance and reliability
- Understand user behaviour for analytics and continuous improvement
- Offer personalized features, language settings, and location-based services
- Facilitate lawful, consent-based targeted marketing (where applicable)
4. Types of Cookies and Technologies We Use
| Type | Purpose |
|---|---|
| Strictly Necessary | Core functionality (login, session, fraud prevention) |
| Performance | Aggregated usage data (e.g., Google Analytics, Hotjar) |
| Functionality | Store preferences (language, region, saved credentials) |
| Advertising/Marketing | Deliver relevant ads/remarketing (e.g., Meta, Google Ads) |
| Mobile App SDKs | In-app events, push notifications, crash logs, analytics |
| Third-Party Trackers | Enable integrations (KYC/AML, payments, chatbot) |
7. Your Control and Choices
You have the right to control the use of cookies:
On Our Website:
- Cookie consent banner when you first visit
- Manage preferences anytime via Cookie Settings (footer link)
In Your Browser:
In Our Mobile Apps:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Privacy > Ads > Opt out of ad personalization
10. Contact Us
VeloxPays Pty. Ltd.
Address: 2974 G, 470 St. Kilda Rd, Melbourne VIC 3004, Australia
Website: www.veloxpays.com
Email: support@veloxpays.com
Phone: 1300 618 382